Return Policy
At Old School Candy Kitchen, we strive to ensure your satisfaction with your purchases. To that end, we offer the following limited return policy, effective March 12, 2025:
​
1. Return Period:
Customers are eligible to return products purchased within 30 days of the original purchase date.
Returns must be initiated by contacting us at 702-900-4643 within the return window.
2. Eligibility:
Products must be in their original condition and packaging to be eligible for a return.
Returned products must be accompanied by the original purchase receipt.
We reserve the right to refuse returns at our discretion.
3. Return Procedure:
To initiate a return, contact us at 702-900-4643.
We will provide instructions for shipping the returned product back to our address: 809 N. Main Street, K15, Las Vegas, NV 89101
Customers are responsible for shipping costs, unless otherwise stated.
4. Refund or Exchange:
Returned products will be processed for a refund or exchange within 7 business days after receiving the returned item.
Customers may choose to:
Receive a refund of the purchase price (excluding original shipping cost, unless otherwise stated).
Exchange the returned product for an alternative item.
5. Exceptions:
Sale and clearance items are non-refundable, unless otherwise stated.
6. Contact Information:
If you have any questions or concerns about our return policy, please contact us at 702-900-4643 or visit our website at oldschoolcandykitchen.com.
7. Policy Updates:
We reserve the right to update this policy at any time. Please check our website for the most current policy.